Privacy Policy

Quokka Media values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.mediaquokka.com, or use our services.

By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

When you interact with us, we may collect personal details such as:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing and Payment Details

1.2 Non-Personal Information

We may collect non-personal data, including:

  • Browser type
  • IP address
  • Pages visited
  • Date and time of visit

1.3 Cookies

Our website uses cookies to enhance user experience and analyze website performance. Cookies are small files stored on your device. You can disable cookies through your browser settings, though some website features may not function properly.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our services
  • To communicate with you regarding inquiries, updates, and support
  • To process payments and transactions securely
  • To improve website functionality and user experience
  • To send promotional emails (with your consent)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in delivering our services (e.g., hosting providers, payment processors).
  • Legal Obligations: When required by law or to protect our legal rights.

4. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or loss. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data where applicable.
  • Objection: Object to certain types of data processing.
  • Data Portability: Request a copy of your data in a structured format.

To exercise your rights, please contact us at [email protected]

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from children.

9. International Data Transfers

If you access our website from outside United Kingdom, your data may be transferred to, stored, and processed in United Kingdom, where our servers are located. By using our website, you consent to such data transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

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