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Terms and Conditions

Welcome to Quokka Media! By accessing or using our website (www.mediaquokka.com), you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, you may not access or use our services.

1. Overview

Quokka Media provides digital services such as website development, social media management, graphic design, and branding solutions. These Terms and Conditions govern your use of our website and the services we offer.

2. Acceptance of Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement and agree to these Terms and Conditions.

3. Services

3.1 Scope of Services

  • Graphic Design
  • Social Media Management
  • Customer Support
  • Website Design & Development
  • Meta / Google Ads
  • E-commerce Solutions
  • Brand Identity
  • Content Writing

3.2 Service Modifications

Quokka Media reserves the right to modify or discontinue any service temporarily or permanently without prior notice.

4. Intellectual Property Rights

4.1 Ownership

All content on this website, including but not limited to text, images, logos, graphics, and code, is the intellectual property of Quokka Media and is protected by copyright, trademark, and other intellectual property laws.

4.2 Restrictions

You are prohibited from:

  • Copying, distributing, or reproducing website content without prior consent.
  • Using content for commercial purposes without permission.

5. User Obligations

As a user of Quokka Media’s website, you agree to:

  • Provide accurate information during inquiries or transactions.
  • Use the website only for lawful purposes.
  • Not engage in any activity that disrupts or interferes with the website’s functionality.

6. Payment Terms

6.1 Pricing

The pricing for all services will be communicated and agreed upon before project initiation.

6.2 Payments

Payments must be made as per the agreed milestones. Late payments may incur penalties or result in project delays.

6.3 Refund Policy

Refunds will be considered on a case-by-case basis, subject to the progress of the work completed.

7. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the website, you consent to the practices outlined in the Privacy Policy.

8. Third-Party Links

Our website may include links to third-party websites or services. Quokka Media is not responsible for the content, accuracy, or practices of these external sites.

9. Limitation of Liability

Quokka Media will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. This includes but is not limited to:

  • Loss of data
  • Downtime
  • Third-party actions

10. Termination

Quokka Media reserves the right to terminate or suspend access to the website or services if users violate these Terms and Conditions.

11. Amendments

Quokka Media may update these Terms and Conditions from time to time. Changes will take effect immediately upon posting on the website. It is your responsibility to review these terms periodically.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:


Email: [email protected]
Phone: +44 7909 713 459
Address: CEME Campus, Marsh Wy, Rainham RM13 8EU, London, United Kingdom.

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